Knowledge Base
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How long does delivery take?
Standard delivery takes 3 to 5 business days across all major metro cities and postal codes. Priority Express delivers in 1 to 2 business days. Orders over $49 receive free standard delivery automatically!
What is Nuvora's return and refund policy?
We offer a 30-day "no questions asked" return guarantee on all eligible items. You can initiate a return from your Account Orders Page. A delivery agent will pick up the item from your doorstep for free, and your refund will be processed within 48 hours.
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard, American Express), Instant UPI (Google Pay, PhonePe, Paytm), PayPal, Apple Pay, and Cash on Delivery (COD).
How can I track my shipment?
As soon as your order is dispatched, you'll receive a live tracking link via SMS and email. You can also view live package status directly in your Dashboard.
Are all products authentic and covered by warranty?
Yes! Every product on Nuvora is 100% genuine and sourced directly from verified authorized manufacturers. Electronics and appliances come with a minimum 1 to 2-year official manufacturer warranty.
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